Patna : The District Consumer Disputes Redressal Commission, Patna, has directed real estate developer Agrani Homes Private Limited and its director to refund Rs 7.71 lakh with 5% annual interest to a homebuyer after the company failed to complete the construction of a residential flat and hand over its possession.
The Commission also ordered the builder to pay Rs 1 lakh as compensation for mental and physical harassment and an additional Rs 25,000 towards litigation expenses.
The order was passed on October 30, 2026, in Consumer Complaint No. 421/2017. The builder has been directed to comply with the order within 60 days.
Homebuyer Paid Rs 5.46 Lakh For 3-BHK Flat
The complaint was filed by Preeti Kumari against Agrani Homes Private Limited and its director.
According to the case details, she had deposited a total of Rs 5,46,350 to book a 3-BHK residential flat in a project located in Sarari, Danapur, Patna.
However, the construction was not completed within the stipulated period, and the builder failed to hand over possession of the flat.
Following the delay, the complainant cancelled the booking and sought a refund of the amount deposited. Despite the cancellation, the entire amount was not returned, prompting her to approach the consumer commission.
Commission Finds Deficiency In Service
After hearing the matter, the District Consumer Commission found deficiency in service and unfair trade practices on the part of the builder.
Holding Agrani Homes Private Limited and its director jointly and severally liable, the Commission directed them to refund the outstanding amount of Rs 7,71,350, along with interest at 5% per annum.
The interest will be calculated from the date the consumer complaint was filed until the actual payment is made.
8% Penal Interest In Case Of Non-Compliance
The Commission has set a deadline of 60 days for compliance with its order.
It further directed that if the builder fails to make the payment within the stipulated period, the outstanding amount will attract penal interest at 8% per annum.
The Bench that delivered the order comprised Commission President Prem Ranjan Mishra and Member Rajnish Kumar.
The ruling provides relief to the homebuyer in a long-pending consumer dispute concerning delayed construction, non-delivery of a residential flat and failure to return the booking amount.
