Patna: The Bihar Police has started the New Year with a step aimed at making it easier for ordinary people to reach the police. The police headquarters has released two mobile numbers linked to the Director General of Police (DGP) control room, where citizens can call at any time to report problems, register complaints or share information. Officials say the initiative is meant to strengthen trust between the police and the public and ensure faster action on serious issues.
According to the Bihar Police headquarters, the helpline will work 24 hours a day and will be monitored by the DGP control room. The two numbers released for public use are 9031829339 and 9031829340. People from any district in Bihar can call these numbers to report crimes, delays in police action or other concerns related to law and order. The police have said that complaints received through the helpline will be sent to the concerned district officials for quick follow-up.
Bihar DGP Vinay Kumar said the police would continue to act strictly against criminals across the state. He warned that anyone who openly challenges the police or threatens public safety will face strong legal action. The DGP said that in some situations, police are forced to fire in self-defence while dealing with armed criminals. He referred to a recent incident in Phulwari Sharif, where a criminal was injured during police retaliation, to explain the difficult situations officers sometimes face on the ground.
The DGP also said that crime rates in Bihar are coming down. According to him, Patna has seen a drop of nearly 25% in different types of crime, and similar improvements have been recorded in other parts of the state. However, he expressed concern about the growing problem of drug abuse and cybercrime, especially among young people. He said the police are taking continuous action against drug smugglers and cyber criminals, and several arrests have already been made. Officials believe the new helpline will help the police respond faster and involve citizens more closely in keeping Bihar safe.
